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Our Booking Policy 

Last Updated: January 15, 2026

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This Booking Policy outlines the terms and conditions for reserving Fit at home Fitness services, sessions, and programs.

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1. Booking Requirements

All sessions must be booked in advance

Bookings are confirmed only after successful payment or valid membership verification

Fit at Home Fitness reserves the right to limit class sizes.

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2. Booking Methods

Sessions may be booked through:

Online booking platforms

Direct registration links

Fit at home Fitness approved communication channels

Booking instructions are provided for each service.

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3. Booking Confirmation

A confirmation message or email will be sent once your booking is approved

It is the member’s responsibility to verify booking details

Unconfirmed bookings are not guaranteed

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4. Booking Changes

Requests to reschedule must be made at least 24 hours before the session start time

Late changes may result in forfeiture of the session

Changes are subject to availability

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5. Cancellations & No-Shows

Cancellations made less than 24 hours before a session are considered a no-show

No-shows are not refundable

No-shows may not qualify for credits unless approved by Fit at Home Fitness Manageement

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6. Credits for Cancellations

Eligible cancellations may receive a credit for future services

Credits are issued at Fit at Home’s discretion

Credit terms follow the Fit at home Credit for Future Service Policy

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7. Late Arrivals

Late arrival after 15 minutes may result in denied entry for safety reasons

Sessions will NOT be extended to accommodate late arrivals

Late arrivals may be counted as a completed session

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8. Session Cancellations by Fit at Home Fitness

Fit at Home may cancel or reschedule sessions due to unforeseen circumstances

In such cases, members may receive a credit or rescheduled session

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9. Health & Safety

Members must be physically able to participate

Proper attire and equipment are required

Participation is at your own risk

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10. Policy Updates

Fit at Home Fitness reserves the right to update this Booking Policy at any time.

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